Updated 20 February 2025

Please read these terms carefully before purchasing any digital product.

1. Scope of Application

These Terms & Conditions apply to all transactions made through Dione Watson Consultancy Ltd. Any individual who places an order via our secure payment platform agrees to these terms in full.

2. Age Limit

✔ To purchase the Stress-Free Success Toolkit or any digital product, you must be at least 18 years old.

✔ To access coaching services, workshops, or seminars, you must be at least 18 years old.

✔ If we discover a purchase was made by someone who does not meet these age requirements, the order will be canceled, and a refund will be issued.

3. 7-Day Refund Guarantee

I want you to feel confident in your purchase. That’s why I offer a 7-day refund guarantee.

✔ If you try the Stress-Free Success Toolkit and don’t find it helpful, email me at support@stressfreehq.com within 7 days, and I’ll issue a full refund—no hassle, no stress

✔ Refunds will be processed within 5-10 business days after approval. The exact time for funds to appear in your account depends on your payment provider.

✔ The 7-day refund guarantee applies once per customer. If you request a refund and repurchase the product later, the refund policy will no longer apply.

✔ Refund requests must be received before the 7-day period expires. Late refund requests will not be accepted under any circumstances.

✔ After 7 days, all sales are final.

✔ Due to the instant-access nature of digital downloads, exchanges or cancellations are not provided.

✔ If you have trouble accessing your download, contact me at support@stressfreehq.com, and I’ll make sure you get what you paid for.

4. Non-Refundable Items & Services

✔ Coaching sessions, workshops, and live training are non-refundable. Once booked, payments are final due to the time and resources dedicated to preparation.

5. Payment & Access

✔ Payment must be made in full before receiving access to any digital product.

✔ You will receive an instant download link upon successful payment.

✔ Payments are securely processed through Stripe using industry-standard encryption. I am not responsible for security issues related to third-party payment providers.

✔ If you experience any technical issues, please contact me for assistance.

6. Pricing

✔ All prices are in GBP (£) and include applicable taxes.

✔ Prices may change at any time. However, the price applied to your order is the price displayed at the time of purchase.

7. License to Use & Intellectual Property

✔ All digital products are the exclusive property of Dione Watson Consultancy Ltd. Purchasing a product does notgrant ownership of the content.

✔ When you purchase this product, you are granted a single, non-transferable license for personal use only.

✔ You may NOT:

• Share, resell, or redistribute the product in any way.
• Modify, edit, or alter the product and claim it as your own.
• Use the product for commercial purposes without explicit written permission.
• ✔ Unauthorised sharing, reselling, or distributing this product will result in immediate revocation of access, and legal action may be taken.
• ✔ Violation of these terms may result in legal action.
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8. Chargeback & Dispute Policy

✔ The 7-day refund policy is in place to ensure fairness while protecting my business.

✔ By purchasing, you agree not to file chargebacks or payment disputes.

✔ If a chargeback is initiated, I reserve the right to report the incident to credit agencies, payment processors, and legal entities.

9. Delivery & Access to Digital Products

✔ Upon successful payment, you will receive an email with a download link for the digital product.

✔ Ensure that the email address you provide is correct. If the email is incorrect, you may not receive your purchase.

✔ If you do not receive your product, check your spam/junk folder or contact support@stressfreehq.com for assistance.

10. Protection of Personal Data

✔ Your personal data is collected only for order processing and customer support.

✔ Your email may be used to send relevant product updates or promotions. You can unsubscribe at any time by clicking the unsubscribe link in any email.

✔ Your data will never be sold or shared with third parties.

✔ By purchasing, you agree to my Privacy Policy.

11. Disclaimer & Limitation of Liability

✔ This product provides general information on managing workplace stress. It is not medical, legal, or professional advice. If you need professional support, please consult a licensed expert.

✔ All digital products are provided as is, with no guarantees of results or success.

✔ I am not responsible for any specific outcomes, financial gains, or losses resulting from the use of this product.

✔ You assume all risks related to the use of this product.

12. Support & Response Times

✔ If you need assistance with your download or have any product-related issues, contact support@stressfreehq.com.

✔ Support inquiries are typically responded to within 24-48 business hours.

13. Cookies & Tracking Policy

✔ By using this website, you consent to the use of cookies and tracking technologies to improve user experience and marketing efforts. You can manage cookie settings in your browser.

14. Applicable Law

✔ These Terms & Conditions are governed by UK law. Any disputes will be handled in accordance with UK legal standards.

15. Contact & Support

If you have any issues with your download or questions about these Terms, please email support@stressfreehq.com.

By purchasing, you acknowledge and agree to all the terms outlined above.

Dione Watson Consultancy Ltd

86-90 Paul Street, London, EC2A 4NE

Registered Business Number: 14403339

Support Email: Support@stressfreehq.com